At Cozy Dwell, we understand that timely and reliable delivery is crucial to your shopping experience. We’ve outlined all the important information you need to know about our delivery process below.
Delivery Options
Standard Delivery
- Cost: £5.99
- Delivery Time: 2-6 business days
- Coverage: We deliver to all addresses within the United Kingdom.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery. If you have created an account with us, you can also log in to view the status of your order and track your package in real-time.
Delivery Process
Our dedicated delivery team works diligently to ensure your order reaches you in pristine condition and within the specified timeframe. Here’s what you can expect during the delivery process:
- Order Confirmation: You will receive an email confirmation immediately after placing your order. Please review this email to ensure all details are accurate.
- Processing Time: Our team will process and prepare your order for shipment within 24-48 hours, excluding weekends and holidays.
- Dispatch: Once your order is dispatched, you will receive an email notification with your tracking information. You can use this information to monitor the progress of your delivery.
- Delivery: Our third party trusted couriers will deliver your package to the address provided during checkout. Please ensure someone is available to receive the delivery or provide specific delivery instructions if necessary.
- Delivery Confirmation: You will receive a confirmation email once your order has been successfully delivered. If you encounter any issues with your delivery, please contact our customer support team, and we will assist you promptly.
Delivery Charges
Delivery charges may vary based on the shipping method selected and your delivery location. You can review the specific delivery charges during the checkout process before finalizing your order.
International Shipping
At this time, we primarily ship within the United Kingdom. If you are located outside the UK and are interested in purchasing our products, please reach out to our customer support team for assistance with international shipping options.
If you have any questions or require further assistance regarding our delivery process, please don’t hesitate to contact our friendly customer support team. We’re here to make your shopping experience with Cozy Dwell as smooth and enjoyable as possible.
Thank you for choosing Cozy Dwell for your home decor needs!