At Cozy Dwell, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.
Information We Collect
Personal Information
When you visit our website and make a purchase, we may collect the following personal information:
- Name
- Billing and Shipping Address
- Email Address
- Phone Number
- Payment Information (e.g., credit card details)
Non-Personal Information
We may also collect non-personal information, including:
- Browser Information
- IP Address
- Cookies: We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use the information collected for the following purposes:
- Processing Orders: To fulfill your purchases and provide order updates.
- Customer Support: To address your inquiries, requests, and concerns.
- Website Improvement: To enhance our website’s functionality and user experience.
- Marketing: To inform you about promotions, discounts, and new products (you can opt out of marketing communications at any time).
Data Security
We employ industry-standard security measures to protect your personal information. However, please be aware that no online method of transmission is entirely secure. We strive to safeguard your data, but we cannot guarantee absolute security.
Sharing Your Information
We may share your information with trusted third parties, such as payment processors and shipping companies, solely for the purpose of fulfilling your orders. We do not sell or rent your personal information to third parties for marketing purposes.
Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Correct any inaccuracies in your data.
- Withdraw your consent for marketing communications.
To exercise these rights or if you have any privacy-related questions or concerns, please contact us at privacy@cozydwell.co.uk.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the revised policy will be effective immediately upon posting.
Consent
By using our website and services, you consent to the terms of this Privacy Policy.